Trust & Safety Center

Teen Recruit is built around safer local work, privacy, and parent awareness.

This page explains the safety systems behind the site: what work is blocked, how reports are handled, what stays private, how parent approval works, and how moderation reviews accounts and listings.

Blocked categories

Teen Recruit blocks work that is too risky for minors, including roofs, ladders, gutter cleaning, driving, heavy moving, hazardous materials, dangerous equipment, adult-only services, and work that appears to break youth labor rules.

Reporting

Users can report unsafe requests, harassment, fake activity, privacy issues, suspicious listings, and parent approval concerns. Reports go to the admin queue for review, notes, priority, and resolution.

Privacy

Teen profiles should show only a general service area. Exact customer addresses belong only inside private requests and only when needed for a specific hire or rental.

How moderation works

1

Prevent risky listings

Account forms and listing tools block unsafe categories and warn users about age, location, portfolio, and parent approval rules.

2

Review sensitive content

Portfolio items can be approved, rejected, or sent back for changes when they include private addresses, faces, school details, license plates, or unclear claims.

3

Escalate serious issues

Admins can prioritize reports, add internal notes, suspend accounts, handle parent removal requests, and keep an audit trail of moderation decisions.

Parent approval

Teen provider accounts are designed to collect parent or guardian approval before the teen profile is treated as ready. Approval records can include parent contact, timestamp, IP/device information, and a snapshot of what the parent approved.

Parents can request profile removal from the approval flow or by contacting support. Removal requests should hide or lock the teen profile while admins review the request.

Portfolio rules

Teens should only post work they did. Portfolio entries should not show private addresses, customer names, school names, license plates, faces without permission, or anything that makes a home or person easy to identify.

Admins may reject portfolio items or mark them as needing changes before they are used as proof of work.

Customer responsibilities

Customers should describe the work clearly, keep messages respectful, avoid unsafe tools or conditions, share addresses only when needed, and never ask teens to hide a job from a parent or move into unsafe private channels.

Teen responsibilities

Teens should talk with a parent before meeting customers, traveling to a job, accepting private-home work, changing locations, using tools, or taking work outside their training and comfort level.

Need a deeper rule page?

Read the full Safety Rules.

The safety rules page gives more detail on youth work limits, location privacy, portfolio claims, money, messages, and state/local rule reminders.

Open safety rules